Role and Responsibilities

In this position, the Ancillary Scheduling Coordinator is responsible for providing outpatient scheduling for our facility partner(s).

In addition, the candidate will be asked to provide back-up scheduling services as needed, this may performed remotely and travel to facility may be required.

• Outpatient scheduling for new and recurring patients.
• Inpatient scheduling coordination with Vascular Technologists and requesting departments.
• Phone support for Vascular Lab operations.
• Reviews Vascular orders for appropriateness and schedules patients in Epic.
• Direct communication with patients for scheduling ultrasound appointments and reminders for appointments.
• Guides patients through registration process, explains/answers questions regarding Vascular ultrasound appointments and provides pre-appointment instructions.
• Communicates with various hospital departments for coordination of patient care.
• Coordinates with technical and office staff, for timely care of patients.
• Prepares Vascular Lab monthly statistics for invoicing.
• Participates in Vascular Lab team meetings.
• Must maintain and comply with facility rules and regulations.
• Contributes to team efforts by accomplishing department goals: supply inventory management, team related information,  and staffing.
• Other duties to support lab operations, as assigned.

Qualifications and Education Requirements

• High school diploma/GED required (Associate degree preferred).

• 2+ years’ experience in medical scheduling.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills.
• Familiarity with Microsoft Office and desktop publishing software.

Preferred Skills

• Strong interpersonal skills
• Knowledge of EMR/EHR (Epic) systems preferred, but not required.
• Knowledge of medical terms
• Knowledge of vascular ultrasound terms preferred.
• Team-player